Frequently asked questions

Nothing is charged automatically — we never ask for your credit card during the trial. To keep using wallabag.it after the 14 days, simply pick a subscription from your account.

You can save and read as many articles as you want, on every device. Three resource-intensive features are reserved for subscribers: saving by email, RSS/Atom feeds and imports from other services. We explained why on the blog.

Credit card and PayPal. Online payments are processed securely by our payment providers (Stripe, Payplug and PayPal) — we never see or store your card details.

No. A subscription is valid for 3 months or 1 year, and it’s up to you to renew it at the end of the period — no surprise charge on your card.

In accordance with EU consumer law, you have a 14-day withdrawal period after subscribing: just write to nicolas@wallabag.it. And since the trial is free and requires no credit card, you can make up your mind before paying anything.

wallabag.it imports your reading list from Pocket, Instapaper, Pinboard, Omnivore, Shaarli, another wallabag instance or any RSS/Atom feed — tags and read/favourite statuses are preserved. Step-by-step guides are available in our knowledge base.

Yes, at any time. You can download your articles in PDF, ePUB, mobi, JSON, CSV, txt or HTML. Your reading list belongs to you.

It’s exactly the same open-source software, wallabag. With wallabag.it, we take care of the servers, the updates and the support for you — and your subscription directly funds the development of the project.

All your data is hosted on servers located in Europe, under GDPR. There are no ads, and we never read or sell your data.

Everywhere: on the web, with the Android and iOS apps (including offline reading), with the Firefox and Chrome add-ons, and even on Kobo and PocketBook e-readers. See the applications page for the full list.

Write to helpdesk@wallabag.it, browse the knowledge base or use the chat at the bottom of this site (when it’s enabled), Nicolas answers.